Streamline operations, reduce service costs, and elevate the customer and employee experience at scale
Manual processes, growing support volumes, and siloed systems inflate costs and slow teams down.
Legacy systems and fragmented tech stacks make it hard to scale innovation or deliver seamless experiences.
Innovation initiatives often stall due to lack of technical bandwidth, internal resistance, or unclear ROI.
Slow responses, inconsistent service, and high return volumes directly impact customer loyalty and brand equity.
We deploy agentic Gen AI workflows that handle routine customer and employee inquiries across email, chat, and internal systems—automating up to 80–90% of Tier 1 support while improving speed and accuracy.
Our platform integrates with tools like NetSuite, Salesforce, and Shopify, allowing enterprises to layer intelligent automation without replacing existing infrastructure.
We offer a business-first approach to Gen AI adoption—delivering fast wins with measurable outcomes in 30–60 days, backed by expert support, governance, and low-code configuration.
From order tracking to return automation, damaged goods processing to trade validation, our Gen AI agents handle queries end-to-end—reducing response time by 75% and improving CSAT by up to 30%.
Train powerful AI models on your data to understand customer behavior and preferences.
Leverage cutting-edge algorithms to generate personalized content, recommendations, and interactions.
Integrate seamlessly with your existing systems for a unified customer experience.
Benefit from our team of AI specialists to design and implement a tailored Generative AI solution.
We collaborated with the Vassar team on our first Interactivity project using GenAI. We were impressed by their expertise and the speed with which they implemented such an innovative and transformative solution. We are thrilled with the results and look forward to future collaborations.
Vassar Digital have been a key partner for Virifides for several years. Their technology and business insight, and innovative approach to developing solutions that deliver real value have been an integral part of our journey and success to date. AI can be a tantalizing opportunity for businesses, but one that is hard to deliver sustainable business benefit from without harnessing the right understanding and skills. We have found Prasad, and the team at Vassar Digital, not only the ideal partners to help us navigate this critical technology, but also as a partner we can trust implicitly.
Vassar has been our trusted partner in helping us develop our AI powered personalized communication solution to improve payment outcomes. We are very happy with their experience and commitment to deliver a solution at scale. Looking forward to continued success
Vassar Digital brings the human touch to customer service with its Generative AI services.
Customer satisfaction is enhanced when simple direct phrases and questions can be immediately understood and a response provided to customers in a hurry for answers with little patience selecting a range of numbers to pinpoint a request. Chat with a bot that responds to and understands the need for efficiency and accuracy. Break through the clutter and confusion surrounding Generative AI by working with Vassar. They have proven solutions which add the human touch to the future.
