Automate claims, accelerate customer service, and enhance compliance
Agents spend hours reviewing documents, extracting data, and validating claims. This delays turnaround time and frustrates customers.
Policyholders often inquire about claim status, coverage details, document requirements, and premium payments. This leads to a heavy workload for contact centers.
Compliance with evolving regulations (HIPAA, GDPR, IRDAI, etc.) demands extensive documentation, audit trails, and human oversight.
Data is spread across CRMs, claims platforms, policy admin systems, and third-party tools, which makes workflows inefficient and prone to errors.
Our Gen AI agents automate claims intake, extract data, and perform initial validation by reading emails, forms, and attachments. This process reduces claim processing time by up to 60%.
We automate responses across chat, email, and IVR handoff, retrieving real-time info from your policy and claims systems to provide accurate, human-like answers instantly.
Our platform provides secure and traceable automation with built-in audit logs, policy-based routing, and high-quality data handling. Compliance is never at risk.
VassarDigital.ai connects systems like Guidewire, Salesforce, Duck Creek, and custom legacy stacks, orchestrating end-to-end workflows using AI agents that act across systems.
Train powerful AI models on your data to understand customer behavior and preferences.
Leverage cutting-edge algorithms to generate personalized content, recommendations, and interactions.
Integrate seamlessly with your existing systems for a unified customer experience.
Benefit from our team of AI specialists to design and implement a tailored Generative AI solution.
We collaborated with the Vassar team on our first Interactivity project using GenAI. We were impressed by their expertise and the speed with which they implemented such an innovative and transformative solution. We are thrilled with the results and look forward to future collaborations.
Vassar Digital have been a key partner for Virifides for several years. Their technology and business insight, and innovative approach to developing solutions that deliver real value have been an integral part of our journey and success to date. AI can be a tantalizing opportunity for businesses, but one that is hard to deliver sustainable business benefit from without harnessing the right understanding and skills. We have found Prasad, and the team at Vassar Digital, not only the ideal partners to help us navigate this critical technology, but also as a partner we can trust implicitly.
Vassar has been our trusted partner in helping us develop our AI powered personalized communication solution to improve payment outcomes. We are very happy with their experience and commitment to deliver a solution at scale. Looking forward to continued success
Vassar Digital brings the human touch to customer service with its Generative AI services.
Customer satisfaction is enhanced when simple direct phrases and questions can be immediately understood and a response provided to customers in a hurry for answers with little patience selecting a range of numbers to pinpoint a request. Chat with a bot that responds to and understands the need for efficiency and accuracy. Break through the clutter and confusion surrounding Generative AI by working with Vassar. They have proven solutions which add the human touch to the future.
