Bring Generative AI into the factory and beyond, automating core workflows and transforming customer and partner interactions.
Customers and distributors constantly ask about order status, delivery dates, inventory levels, and lead times, overloading internal teams and delaying responses.
Manufacturers often use different tools for production, inventory, sales, and customer service. This makes it difficult to get reliable information quickly.
Support teams manually manage returns, warranty claims, damaged goods, and parts requests, leading to slow cycles and costly errors.
Verifying resale certificates, compliance documents, trade program participation, and pricing tiers is time-consuming and often inconsistent.
AI-powered chat and email bots handle routine questions instantly by connecting to ERPs, CRMs, and logistics systems (e.g., NetSuite, SAP, Salesforce). Customers get real-time answers your team gets their time back.
Our agentic workflows integrate across systems, unifying order tracking, inventory visibility, production schedules, and logistics into intelligent responses and automated actions without IT bottlenecks.
Automate the entire RMA, warranty, and support workflow from eligibility checks to form submissions and internal routing. Let the AI bots collect necessary data, trigger approvals, and escalate exceptions with full context.
Our AI assistant validates trade applications, cross-checks documents, and handles multi-step requests through a conversational interface—improving speed, accuracy, and customer satisfaction.
Train powerful AI models on your data to understand customer behavior and preferences.
Leverage cutting-edge algorithms to generate personalized content, recommendations, and interactions.
Integrate seamlessly with your existing systems for a unified customer experience.
Benefit from our team of AI specialists to design and implement a tailored Generative AI solution.
We collaborated with the Vassar team on our first Interactivity project using GenAI. We were impressed by their expertise and the speed with which they implemented such an innovative and transformative solution. We are thrilled with the results and look forward to future collaborations.
Vassar Digital have been a key partner for Virifides for several years. Their technology and business insight, and innovative approach to developing solutions that deliver real value have been an integral part of our journey and success to date. AI can be a tantalizing opportunity for businesses, but one that is hard to deliver sustainable business benefit from without harnessing the right understanding and skills. We have found Prasad, and the team at Vassar Digital, not only the ideal partners to help us navigate this critical technology, but also as a partner we can trust implicitly.
Vassar has been our trusted partner in helping us develop our AI powered personalized communication solution to improve payment outcomes. We are very happy with their experience and commitment to deliver a solution at scale. Looking forward to continued success
Vassar Digital brings the human touch to customer service with its Generative AI services.
Customer satisfaction is enhanced when simple direct phrases and questions can be immediately understood and a response provided to customers in a hurry for answers with little patience selecting a range of numbers to pinpoint a request. Chat with a bot that responds to and understands the need for efficiency and accuracy. Break through the clutter and confusion surrounding Generative AI by working with Vassar. They have proven solutions which add the human touch to the future.
