Power Scalable Tech Operations with Generative Ai

Streamline support, automate ops, and accelerate innovation

gen ai for technology industry
Challenges Faced by The Technology Industry
Scaling Support Without Scaling Headcount

As tech companies grow, so do support tickets, including licensing, usage issues, onboarding, and feature requests. Increasing response teams at the same rate raises costs and slows growth.

Complex Internal Systems and Integration Gaps

Engineering, product, and support teams often rely on separate tools, such as CRMs, helpdesks, and DevOps platforms, that don’t communicate well.

Time-Consuming Manual Tasks Across Teams

Support engineers, product managers, and CS teams often get bogged down with repetitive tasks like case classification, data entry, or follow-ups.

Slowed Innovation Due to Limited Engineering Bandwidth

Many teams struggle to implement internal automation due to limited dev capacity and shifting priorities.

Our Solutions for the Technology Industry

For Scaling Support Without Scaling Headcount

Deploy Gen AI agents that auto-respond to FAQs, usage requests, and tier-1 tickets via email and chat, trained in your product language, support policies, and CRM data.

gen ai for scaling support
gen ai for internal systems

For Complex Internal Systems and Integration Gaps

WISE One connects across tools like Salesforce, Jira, HubSpot, GitHub, and more—bridging gaps with workflow-aware Gen AI agents that act across systems without code.

For Time-Consuming Manual Tasks Across Teams

Our platform automates repetitive internal tasks, such as ticket triage and onboarding responses. This improvement boosts team productivity and allows technical resources to focus on innovation.

gen ai for faster automation
gen ai for innovation

For Slowed Innovation Due to Limited Engineering Bandwidth

With low-code Gen AI workflows, tech teams can set up intelligent automation in days, not months, without a lot of engineering effort. This speeds up delivery and adoption.

How it's Done Behind the Scenes
Foundational Models
Foundational Models

Train powerful AI models on your data to understand customer behavior and preferences.

Foundational Models
Advanced Algorithms

Leverage cutting-edge algorithms to generate personalized content, recommendations, and interactions.

Foundational Models
Seamless Integrations

Integrate seamlessly with your existing systems for a unified customer experience.

Foundational Models
Expert Guidance

Benefit from our team of AI specialists to design and implement a tailored Generative AI solution.

Testimonials Words from Our Valued Customers
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We collaborated with the Vassar team on our first Interactivity project using GenAI. We were impressed by their expertise and the speed with which they implemented such an innovative and transformative solution. We are thrilled with the results and look forward to future collaborations.

Farrokh
Farrokh Abadi
COO BUDS Technology
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Vassar Digital have been a key partner for Virifides for several years. Their technology and business insight, and innovative approach to developing solutions that deliver real value have been an integral part of our journey and success to date. AI can be a tantalizing opportunity for businesses, but one that is hard to deliver sustainable business benefit from without harnessing the right understanding and skills. We have found Prasad, and the team at Vassar Digital, not only the ideal partners to help us navigate this critical technology, but also as a partner we can trust implicitly.

Stephen
Stephen Leng
Founder & Chief Development Officer Virifides Digital
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Vassar has been our trusted partner in helping us develop our AI powered personalized communication solution to improve payment outcomes. We are very happy with their experience and commitment to deliver a solution at scale. Looking forward to continued success

balaji
Balaji Sridharan
CEO, Kredos
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Vassar Digital brings the human touch to customer service with its Generative AI services.

Customer satisfaction is enhanced when simple direct phrases and questions can be immediately understood and a response provided to customers in a hurry for answers with little patience selecting a range of numbers to pinpoint a request. Chat with a bot that responds to and understands the need for efficiency and accuracy. Break through the clutter and confusion surrounding Generative AI by working with Vassar. They have proven solutions which add the human touch to the future.

Robert-Omilian
Robert Omilian
PMO Advisor, Omilian Group
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